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Commercial pest control

As the world’s leading commercial pest control company, Rentokil is committed to supporting businesses with effective pest management to mitigate risk.

Rentokil delivers comprehensive pest management services to single and multi-site businesses throughout New Zealand, catering to various industries, including food and beverage processing, hospitality, food retail, healthcare and more. With our extensive knowledge and proficiency, we help safeguard businesses, employees, and customers against the most known pest species.

Sectors we service

At Rentokil, we have been protecting businesses across New Zealand since 1965 and understand that even a minor pest problem can cause major disruptions to your business operations and reputation. Choose a business sector below to find out how we can help you.

Innovative pest solutions tailored to your sector needs

Rentokil understands that businesses are all different and that different sectors face unique pest control challenges. We take pride in providing innovative pest control solutions tailored to your sector's needs. Our commitment to science and innovation plays a leading role in our solutions, ensuring we deliver effective, safe, and sustainable pest control services.

Science-based approach

Our team of experts conduct extensive research and testing to understand the behaviour and biology of pests, which allows us to create tailored solutions that target specific pests.

Innovative technologies

Our pest control solutions use the latest technologies, such as remote monitoring systems and predictive modelling, to identify potential pest problems before they occur. This allows us to take proactive measures to prevent infestations.

Safe and sustainable solutions

Our pest control solutions are designed to be environmentally friendly and safe. We also use integrated pest management (IPM) techniques that focus on preventing pest problems before they occur, minimising the need for pesticides.

What to expect from Rentokil

When you choose Rentokil as your partner for pest control services, you can expect a comprehensive and tailored service that prioritises effectiveness, safety, and sustainability. From consultation and inspection to ongoing support and monitoring, our team of experts are committed to delivering exceptional service that exceeds your expectations.

Effective solutions that support cost control
Tailored pest control solutions designed to protect your business and provide cost efficiencies while mitigating pest risks that impact your bottom line.
Advanced, 24/7 pest control management
Secure, real-time myRentokil reporting provides 24/7 instant access to pest management documents, trends and recommendations of pest activity across your business.
Global insights, local expertise
Local, certified and highly-specialised pest control technicians across New Zealand are backed by global pest expertise and innovation

Integrated Pest Management (IPM)

Rentokil employs a five-stage approach to pest control, focusing on strategic preventative measures rather than a tactical reactive program.

1. Design and construction

Pest control starts with the design and construction of the building; the internal and external layout as well as construction materials. The design and construction in itself should prevent harbourage of pests - deny access through doors, windows, vents, pipe work, drains etc. and minimise risk of access during business operations.

2. Pest control practices and training

Rentokil plans the actions needed to prevent a pest infestation, including physical, cultural and chemical methods and will provide recommendations to specify:

  • Physical controls: maintenance of buildings to prevent access;
  • Cultural controls: change operating procedures to prevent infestations, specify the frequency of monitoring, responsible persons, monitoring activities, reassessment and document of activities; 
  • Sanitation controls: removal of food sources such as waste, spills and inappropriately stored food; removing harbourage;
  • Chemical controls Removal of pests using safe and approved pesticides suitable for use around businesses storing, preparing and displaying fresh and packaged foods and where members of the public are present;
  • An inspection regime to detect the presence of pests as early as possible, around and in buildings, in fittings, equipment, stored and displayed products and incoming supplies;
  • Training of personnel;
  • Document the control measures specified; to be made available for a review team and auditors/ inspectors

3. Pest monitoring and maintenance

Implement the control measures that provide the most effective results and ensure safety:

  • Appoint trained personnel to be responsible for each area of the control measures. This can include appointment of internal or external experts for monitoring pests;
  • Assign adequate resources to implement the measures;
  • Implement the control measures and inspection regime according to plans;
  • Record actions and results in accordance with standards and legislative requirements

4. Response to pest outbreaks

In the event of a pest outbreak, clear identification of the pest is essential to determine the most appropriate control methods and preventive actions needed to avoid re-infestation. 

  • Pest species - Different species of closely related pests have different behaviour and biology that will require tailored treatment for best results
  • Origin - Has the pest been introduced in delivered goods or gained entry due to structural defects, poor maintenance, poor hygiene, decaying goods etc.
  • Potential damage - Does it pose a food safety risk to fresh, prepared or packaged goods; can it damage equipment, fittings or building structure
  • Potential harbourage - Conduct an inspection of the building and surroundings to identify harbourage places
  • Quantity - Estimating the quantity of pests will provide an indication not only of the extent of the problem but how long they have been established on the premises
  • Conducive conditions - Pests could be present due to supplier or transport issues, or environmental conditions which encourage or trigger pest infestations

5. Evaluation of the pest control program

Evaluate the effectiveness of the pest control program, this can include:

  • Examining pest control operations;
  • Reviewing operating procedures to reduce food sources, harbourage and contamination;
  • Review preventive maintenance procedures;
  • Documentation of the review;
  • Recommend changes and improvements to the IPM program;
  • Implement the recommended changes to the IPM program

Digital pest control

A range of IoT enabled pest management solutions providing commercial customers unrivalled pest data, insights and reporting to proactively prevent and manage pests

About Rentokil

Our mission is 'Protecting people, enhancing lives.' We do that by creating groundbreaking pest control innovations, by making our service solutions more sustainable and by making a positive impact in communities where we live and work