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Pest control for the hospitality sector

Commercial pest control services for hotels and restaurants to protect brand reputation and the well-being of guests and staff.

Pests in a hospitality environment can contaminate various areas, including guest rooms, dining areas, and shared spaces. Pests can damage food supplies, compromise cleanliness, and create potential health hazards. The risk to guest satisfaction and overall business success is evident. Moreover, complaints, negative publicity, loss of revenue, and damage to reputation are significant potential consequences.

Pest control methods for the hospitality sector

Rentokil understands the serious implications of pests on guest experiences and offers a range of comprehensive pest control services specifically tailored for the hospitality industry. Our team of pest control experts has extensive experience working with hotels, resorts, restaurants, and other hospitality establishments. By addressing pest issues promptly and effectively, we help you maintain a clean, hygienic environment that enhances guest satisfaction and preserves your reputation.

Integrated Pest Management (IPM)

We follow an IPM approach, which combines proactive monitoring, prevention, and targeted treatments. By conducting thorough inspections and implementing preventive measures, we aim to identify and remove pest entry points, breeding sites, and food sources.

Discreet and Non-Disruptive Services

We recognise that maintaining a positive guest experience is paramount. Our pest control services are carried out discreetly and with minimal disruption to your operations. Our technicians are trained to work efficiently and professionally, ensuring that your guests' comfort and satisfaction are not compromised.

Our cutting-edge digital pest control solutions effectively monitor, capture, and control pests while notifying our technicians of any pest-related activities. Through digital pest management, you gain enhanced levels of efficiency and control, empowering you to actively monitor, manage, and prevent pest infestations throughout your premises.

Utilising advanced LED technology, our ILTs efficiently attract and capture flying insects, presenting a highly effective and eco-friendly pest control solution. These ILTs are designed to be discreet, easy to maintain, and suitable for various facilities, ranging from kitchen areas to hotel lobbies, restaurants, bars and pubs.

One of the most challenging pests to deal with in the hospitality industry is the bed bug. These elusive insects can quickly become a nightmare, causing discomfort and distress to guests. Our dedicated bed bug control services for the hospitality sector are designed to effectively detect, treat, and prevent bed bug infestations. 

What to expect from Rentokil

When you choose Rentokil Pest Control for pest management services for your hospitality facility, you can expect a comprehensive and personalised approach to pest control. From consultation and inspection to ongoing support and monitoring, our team of experts are committed to delivering exceptional service that exceeds your expectations.

Here's what you can expect when you choose Rentokil as your pest control partner for your hospitality facility:

Effective solutions that support cost control

Rentokil works closely with customers to develop cost-efficient pest control strategies by addressing root causes and implementing preventive measures, reducing the need for expensive reactive treatments.

Global reassurance

Rentokil ensures high-quality, consistent solutions across all customer sites. With operations in over 80 countries, we work to rigorous Standard Operating Practices and service solutions that support local laws and regulations.

Sustainable solutions

Our solutions are designed to be effective whilst minimising the impact on the environment. We also use integrated pest management (IPM) techniques that focus on preventing pest problems before they occur, minimising the need for pesticides.

How we deliver

Integrated pest management

Rentokil employs a five-stage approach to pest control, focusing on strategic preventative measures rather than a tactical reactive program.

Design and construction

Pest control starts with the design and construction of the building; the internal and external layout as well as construction materials. The design and construction in itself should prevent harbourage of pests - deny access through doors, windows, vents, pipe work, drains etc. and minimise risk of access during business operations.

Pest control practices and training

Rentokil plans the actions needed to prevent a pest infestation, including physical, cultural and chemical methods and will provide recommendations to specify:

  • physical controls: maintenance of buildings to prevent access;
  • cultural controls: change operating procedures to prevent infestations, specify the frequency of monitoring, responsible persons, monitoring activities, reassessment and document of activities; 
  • sanitation controls: removal of food sources such as waste, spills and inappropriately stored food; removing harbourage;
  • chemical controls: remove pests with safe and approved pesticides suitable for use around businesses storing, preparing and displaying fresh and packaged foods and where members of the public are present;
  • an inspection regime to detect the presence of pests as early as possible, around and in buildings, in fittings, equipment, stored and displayed products and incoming supplies;
  • training of personnel;
  • document the control measures specified; to be made available for a review team and auditors/ inspectors


Pest monitoring and maintenance

Implement the control measures that provide the most effective results and ensure safety:

  • appoint trained personnel to be responsible for each area of the control measures. This can include appointment of internal or external experts for monitoring pests;
  • Assign adequate resources to implement the measures;
  • Implement the control measures and inspection regime according to plans;
  • Record actions and results in accordance with standards and legislative requirements

Response to pest outbreaks

In the event of a pest outbreak, clear identification of the pest is essential to determine the most appropriate control methods and preventive actions needed to avoid re-infestation. 

  • Pest species - Different species of closely related pests have different behaviour and biology that will require tailored treatment for best results
  • Origin - Has the pest been introduced in delivered goods or gained entry due to structural defects, poor maintenance, poor hygiene, decaying goods etc.
  • Potential damage - Does it pose a food safety risk to fresh, prepared or packaged goods; can it damage equipment, fittings or building structure
  • Potential harbourage - Conduct an inspection of the building and surroundings to identify harbourage places
  • Quantity - Estimating the quantity of pests will provide an indication not only of the extent of the problem but how long they have been established on the premises
  • Conducive conditions - Pests could be present due to supplier or transport issues, or environmental conditions which encourage or trigger pest infestations

Evaluation of the pest control program

Evaluate the effectiveness of the pest control program, this can include:

  • examining pest control operations;
  • reviewing operating procedures to reduce food sources, harbourage and contamination;
  • review preventive maintenance procedures;
  • documentation of the review;
  • recommend changes and improvements to the IPM program;
  • implement the recommended changes to the IPM program

Local expertise

Providing comprehensive, tailored solutions to support your local pest control needs.

About Rentokil

Our mission is Protecting people, enhancing lives. We do that by creating groundbreaking pest control innovations, by making our service solutions more sustainable and by making a positive impact in communities where we live and work.