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Commercial pest control

Rentokil provides comprehensive pest management services for both single and multi-site businesses across Hong Kong. From food and beverage processing plants to construction sites, we have the experience and expertise to protect your business, staff and customers from pests.

he smallest of pest problems can have large consequences on your brand and bottom line. Our industry-leading commercial pest control solutions support legislative and auditing requirements, protect valuable goods and machinery and safeguards brand reputation.

Protecting businesses across Hong Kong since 1964

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What to Expect from Rentokil Initial

Rentokil Initial's commercial pest control services combine the most advanced technology and methodologies in the industry with locally experienced pest control specialists. This means that your tailored pest management plan targets the pests associated with your business.

Effective solutions to support cost control

Tailor-made pest control solutions protect your business and provide cost-effectiveness while reducing profit risk from pest infestation

Advanced 24/7 Pest Control

Secure and instantly updated myRentokil reports provide 24/7 instant access to enterprise-wide pest management documents, trends and pest activity recommendations

Global insight, local expertise

Local, certified and highly professional pest control specialists in Hong Kong and Macau with innovative global pest expertise

Integrated Pest Management (IPM)

Rentokil employs a five-stage Integrated pest management (IPM) approach to pest control, focusing on prevention measures rather than a reactive program.

Design and construction

Pest control starts with the design and construction of the building; the internal and external layout as well as construction materials. The design and construction in itself should prevent harbourage of pests - deny access through doors, windows, vents, pipework, drains etc. and minimise the risk of access during business operations.

Pest control practices and training

Rentokil plans the actions needed to prevent a pest infestation, including physical, cultural and chemical methods and will provide recommendations to specify:

  • Physical controls: maintenance of buildings to prevent access
  • Cultural controls: change operating procedures to prevent infestations, specify the frequency of monitoring, responsible persons, monitoring activities, reassessment and document of activities
  • Sanitation controls: removal of food sources such as waste, spills and inappropriately stored food; removing harbourage
  • Chemical controls: how to eliminate pests with safe and approved pesticides suitable for use around businesses storing, preparing and displaying fresh and packaged foods and where members of the public are present
  • An inspection regime to detect the presence of pests as early as possible, around and in buildings, in fittings, equipment, stored and displayed products and incoming supplies;
  • Training of personnel
  • Document the control measures specified; to be made available for a review team and auditors / inspectors

Pest monitoring and maintenance

Implement the control measures that provide the most effective results and ensure safety:

  • Appoint trained personnel to be responsible for each area of the control measures. This can include the appointment of internal or external experts for monitoring pests
  • Assign adequate resources to implement the measures
  • Implement the control measures and inspection regime according to plansRecord actions and results in accordance with standards and legislative requirements

Response to pest outbreaks

In the event of a pest outbreak, clear identification of the pest is essential to determine the most appropriate control methods and preventive actions needed to avoid re-infestation. 

  • Pest species - Different species of closely related pests have different behaviour and biology that will require tailored treatment for best results
  • Origin - Has the pest been introduced in delivered goods or gained entry due to structural defects, poor maintenance, poor hygiene, decaying goods etc.
  • Potential damage - Does it pose a food safety risk to fresh, prepared or packaged goods; can it damage equipment, fittings or building structure
  • Potential harbourage - Conduct an inspection of the building and surroundings to identify harbourage places
  • Quantity - Estimating the number of pests will provide an indication not only of the extent of the problem but how long they have been established on the premises
  • Conducive conditions - Pests could be present due to supplier or transport issues, or environmental conditions which encourage or trigger pest infestations

Evaluation of the pest control programme

Evaluate the effectiveness of the pest control programme, this can include:

  • Examining pest control operations
  • reviewing operating procedures to reduce food sources, harbourage and contamination
  • Review preventive maintenance procedures
  • Documentation of the review
  • Recommend changes and improvements to the IPM program
  • Implement the recommended changes to the IPM program

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About Rentokil

Our mission is to protect people and enhance lives. We do that by creating groundbreaking pest control innovations, by making our service solutions more sustainable and by making a positive impact in communities where we live and work.