Coupa Guide: Supplier onboarding

This guide explains how to complete the Rentokil-Terminix Coupa onboarding questionnaire.

1. Select plan

Coupa offers a free subscription to the Coupa Supplier Portal or a paid subscription with additional benefits. Click “Continue” under the Basic Subscription to continue with the free version.

Coupa plans

Contact & Address Information

Coupa form
  • First Name: Enter the first name of the Primary Contact for your company who will serve as the main point of contact

  • Last Name: Enter the last name of the Primary Contact for your company who will serve as the main point of contact

  • Email Address: The email address field will be pre-populated with the email address we have on file. Please verify that the email address is accurate and update it if necessary

Coupa form
  • Work Phone: The Work Phone field will be pre-populated with the information we have on file. Please verify that the phone number is accurate and update if necessary.

  • Contact Purpose: Select a category (or multiple) to indicate what this contact will be used for

Coupa form
  • Address Purpose: Select a category (or multiple) to indicate what this address will be used for

  • Country / Region: Select the Country or Region where your company is located

  • State Region: Select the State where your company is located

  • State ISO Code: The State ISO code field will pre-populate based on the State field response

Coupa form
  • Address Name: Enter a descriptive name for this address

  • Street Address: Enter the primary street address for this location

  • Street Address 2: Enter additional address information if necessary (Suite, Unit or Building #)

  • Street Address 3: Enter any additional address details if necessary

  • Street Address 4: Enter any additional address details if necessary

  • City: Enter the city associated with this address

  • Postal Code: Enter the postal code or ZIP code associated with this address

  • Location Code: This field is not required. Please leave blank

Coupa form
  • PO Email: Enter a valid Email address that is regularly monitored, as Purchase Orders will be sent to this Email address

Coupa form
  • Preferred Currency: Select your preferred currency

  • Remit-To Addresses: Click "Add Remit-To" to add a Remit-to Address

Coupa form
  • Address Name: Enter a descriptive name for this address

  • Street Address 1: Enter the primary street address

  • Street Address 2: Enter additional address information if necessary (Suite, Unit or Building #)

  • Street Address 3: Enter additional details if necessary

  • Street Address 4: Enter additional details if necessary

  • City: Enter the city associated with this address

Coupa form
  • Country/Region: Select the Country or Region associated with this address

  • State Region: Select the State associated with this address

  • State ISO Code: This field will pre-populate based on the State field response

  • Postal Code: Enter the postal code or ZIP code associated with this address

  • Payment Method: Select your payment method

Tax Registration

Coupa form
  • Add Tax Registration: Click the button to add your Tax Registration information

  • Country: Please select the Country that issued the Tax Registration Number

  • Local Checkbox: Check the box if the Tax Registration Number is issued in the same country as the address associated with this record

Federal Tax Form

Coupa form
  • Type: Select your Federal Tax form type

  • Attachments: Attach your Federal Tax form here

Business Licence

Coupa form
  • Effective Date: Add the effective date of your business license

  • Expiration Date: Add the expiration date of your business licence

  • Attachments: Attach your business licence here

  • Description: Enter a description if necessary

W-8BEN-E 9 (Canada Only)

Coupa form

This section is required for Canadian Suppliers ONLY

  • Effective Date: Add the effective date of the W-8BEN-E

  • Expiration Date: Add the expiration date of the W-8BEN-E

  • Attachments: Add your W-8BEN-E here

  • Description: Add a description if necessary

Additional Attachments

Coupa form
  • Choose File: Attach any additional attachments here if necessary

Diversity Questionnaire

Coupa form

Supplier-Indicated Diversity Status: Select whether your company qualifies as a diverse supplier. Suppliers selecting "Diverse" must provide their diversity category(ies) and any applicable certification details

** Rentokil-Terminix VMW Team Only**

Coupa form

Unless you are on the VMW Approval Team, select "No"

Submit for Approval

Coupa form

Finally, click the "Submit for Approval" button. The Onboarding Questionnaire is now complete. 

Find out how to locate purchase orders within the Rentokil-Terminix Coupa portal.

Need further assistance?

Reach out to the relevant team below. We'll be in touch as soon as possible.

For questions on invoices or payment-related inquiries please reach out to:

[email protected]

For all PO related inquiries please reach out to:

[email protected]

For all Supplier related inquiries please reach out to:

[email protected]