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How to Be the Best Hotel in Indonesia for Your Guests?

The hotel industry in Indonesia is a dynamic and fast-changing business environment. In addition to issues regarding security systems, hotel businesses now have to keep up with market trends to provide the best places to stay that keep up with market trends.

However, this hotel trend may pose challenges for businessmen in this Industry, which, in the end, can cause potential disruption to hotel operations. Today, businessmen in the hospitality industry find themselves in close competition to maintain their brand image as the best hotel providing a comfortable and secure lodging location in Indonesia.

Learn more about how to be the best hotel in Indonesia for your guests through the six hotel trends below!

1. Hotel presence in the digital world

“Click click!” With a touch or two on the phone screen, your hotel room booking is done completely online in minutes. Online hotel reviews on various social media channels are easy to find in this internet era. The positive and negative reviews left by guests are the deciding factor in whether or not your hotel will be chosen by other guests.

Possible pest problems: Did you know that termites consume wood on a 24-hour basis for a week? Hungry termites love attacking wooden materials in hotel buildings, such as frames and door leaves, windows, cabinets, and mattresses.

What’s creepy about termite pests is that they consume wood from inside and outside the building, making the structural damage caused by termites not easily detectable by humans. Hotel owners who have issues with termites in hotel buildings can put the health and safety of employees and guests at risk while in the building. Due to termite attacks, it is not impossible that the furniture, equipment, and roof of the hotel building will suddenly collapse, injuring both employees and guests.

Bad news like this will spread as fast as fire. Hotel guests who know this will easily take pictures or videos of the presence of termites at your hotel and instantly share this information online for your other potential hotel guests to know!

2. Greening in every corner of the hotel environment

Eco-friendly rooftop gardens, green walls, or spreading potted plants around the hotel area are all part of what many hoteliers do to make the hotel environment greener. Greening the hotel environment is an instant way to provide guests with a calming atmosphere and an appropriate way to promote hotel tranquillity. Green walls filled with plants in the outdoor area are also believed to give guests a non-boring impression. This explains why the concept of green is so popular in many hotels today.

Possible pest problems: Termite problems are closely related to problems arising from greening, parks, and plants. The soil and moisture form an ideal location for termites to breed and form a nest.

The challenge in removing pests also comes from the problem of external water pipes installed around the garden area, as this is the only stable source of water that termites can afford to survive on.

Greening in the hotel area can provide a great hideaway for termites, especially for land termites that rely heavily on soil and mud tubes for survival and movement from the ground to the mainland.

3. Technological developments that adapt to millennial guest needs

Entering a hotel room using your biometric card may soon become a thing of the past. Futuristic hotels now provide differentiation services with Wi-Fi and smart gadgets like in-room tablets or even smart phones as room keys and remote controls for TVs.

Possible pest problems: With technology features often found in modern hotels, hoteliers can expect to attract millennial visitors, who have a huge influence on improving the hospitality business economy. For millennials, there is zero tolerance for pest problems found in hotel areas. It is important for every hotel owner to provide a comfortable, pest-free environment that allows this group of guests to adapt their lifestyle to professional pest control services.

4. Hotel visitor loyalty is the future!

It is critical that hotel owners retain the loyalty of visitors to encourage repeat visits. With aggressive advertising and promotions from hotels every month, hoteliers are now seeking to be more customer-centric.

Possible pest problems: There are many ways that hotel owners can provide different and unique services. One of them is to have first-line employees equipped with sufficient pest knowledge to effectively address guest problems. Service oriented toward guest attention and interest can provide a memorable stay for hotel guests. This is where pest control services are involved to provide certainty and peace of mind for every guest.

5. Hotel restaurants with the best food quality

Many foodies are interested in dining at hotel restaurants because of the guarantee of delicious and mouthwatering food and beverage flavours. Buffets at hotel restaurants are also offered at attractive prices, giving you the best food and beverage options to spend the weekend together.

Possible pest problems: Managing the food and beverage business is challenging! Food and beverages can easily invite pests such as flies, cockroaches, ants, and rats to arrive. Pest control for areas where food and beverage treatment and service are performed in the hotel area must be diligent to avoid the risk of food contamination by harmful pests.

6. Utilise the five senses to provide an unforgettable stay!

The sights, smells, listeners, tasters, and feelers are the five human senses that hotel owners can utilise to provide an unforgettable stay for every guest in the hotel. Unlimited luxury pools and lobbies and fragrant and pleasant bathrooms add value!

Possible pest problems: The best hotels in Indonesia will, of course, keep the hotel area clean and provide a pleasant scent for every guest. There is no compromise for hotel owners in keeping the hotel clean, as it could be that the attack of an existing pest causes odours and unpleasant scenery to appear. For example, the famous feces and urinary odors of rats produce very unpleasant odours and are difficult to clean.