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SMS Service Scheduling System

Our SMS Service Scheduling System allows customers to easily confirm their appointment at the touch of a few buttons. Rentokil customers will receive SMS notification 4-5 days prior to the next service with a pre-scheduled service appointment date. Just click the link in the SMS to confirm or reschedule the service and the appointment will instantly be added to our technicians’ schedule. 

We have 3 main processes for SMS Service Scheduling which are confirmation, re-schedule and auto-cancellation which you can read below or check out the full infographic.

1) Confirm Pre-Scheduled Service

Service is pre scheduled
Service is due
Confirmed
Confirmed

2) Reschedule Pre-Scheduled Service

Service is pre scheduled
Service is due
submit request
Confirmed scheduled
Confirmed scheduled

3) Auto Cancellation of Pre-Scheduled Service

Service is pre scheduled
Service is due
Confirmed

Benefits of SMS Scheduling System

  • Discreet communication - Ensure your day is not interrupted by constant phone calls
  • Systematic - Confirmed schedules are directly synced to our Technician’s schedule
  • Easy - The entire process can be done on your phone in simple steps

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