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Safety and Health

There is nothing more important at Rentokil than ensuring everyone goes home safe at the end of their working day. Safety, health and the environment will always be our first priority and there can be no compromise on this.

Besides embracing stringent compliance to Safety and Health policies and requirements among our people and customers, Rentokil also advocates zero-tolerance to non-compliance to enable our vision in THE RIGHT PEOPLE to do THE RIGHT THINGS in THE RIGHT WAY. Safety and health is embedded in this plan and is the first item on our Colleague and Customer Promises; the framework for the culture of our company.

What Does This Mean To Our Customers?

  • Trained Technicians - ensures all works comply with our SHE standards and policies

  • Peace of Mind - provide our customers with safe and efficient services allowing you to focus on what matters

  • Zero Business Disruption - safety measures applied in our service ensures no loss of productivity in your business

  • Business Reputation - SHE compliant services reduce the potential accidents or fatalities that can potentially affect your brand reputation

Our SHE standards

We developed a number of policies, which aim to give substantial Health & Safety benefits to our employees, customers and public. The introduction and commitment to such policies are a significant contribution to the constant improvement in Occupational Safety, Health & Environmental Protection within our organisation.

All Rentokil employees, regardless of position and ranking, are advocated to instil SHE related policies below by adopting safe working practices to minimise the occurrence of work accidents and ensure employees work in a safe environment.

Rentokil Initial manages SHE with SHE Management System, by adopting ISO 14001 and OHSAS 18001 Principles, we have developed and build a comprehensive system focusing on the policies and training programmes below:


SHE Policies

SHE main commitment to protect our people and environment.

Zero Tolerance Policy

Ensure no breach of unsafe behaviour which may cause accident.

Alcohol and Drug Policy

Our responsibility to the public by maintaining good health status, neither affected by alcohol nor drug, when on the road and/or during service.

SHE Golden Rules

A global effort in Rentokil Initial to strengthen SHE culture by setting rules on frequently encountered and high risk tasks.

Risk Assessment and Control

Hazard Identification Risk Assessment & Risk Control with unique Site Specific Risk Assessment (SRA) not only to understand and control risks arise from the work but also considering the environmental factor at customers’ site. This will help to decide for the best method to be implemented and to minimise or eradicate risks at the workplace.

SHE Audit and Inspection

Internal SHE audit & inspection is an integral part of the company culture to make sure a place for everything and everything in its place. This is in line with legal requirements and market common standards. Constant monitoring and improvement planning will help to upgrade our SHE standards for the business to achieve world class standard.

Compulsory Training Programme

  • Fire Fighting Training
  • Work at Height & Bird Proofing
  • Certified First Aider Training
  • Safety, Health & Environment (SHE) Training


Legislation & Regulatory Affairs

Every industry is governed by its own set of safety, health and hygiene legislation. Rentokil has more than 50 years of experience helping businesses of all kinds meet both the letter and spirit of regulations that may affect them. These include:

  • Employees’ Social Security Act 1969
  • Environmental Quality Act 1974
  • Environment Quality (Schedule Wastes) Regulation 2005
  • Factory & Machinery Act 1967
  • Food Act 1983
  • Food Regulations 1985
  • Hydrogen Cyanide (Fumigation) Act 1953
  • Methyl Bromide Order 1978
  • Occupational Safety & Health Act 1994 (OSHA)
  • OSH (Use and Standards of Exposure of Chemicals Hazardous to Health) Regulation 2010
  • Pesticides Act 1974
  • Wildlife Conservation Act 2010

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