Rentokil Initial celebrates its 50th anniversary in Malaysia, as the industry leader for pest control and hygiene services. Here is a brief history on its founding in this multicultural country:
1903 - The origins of Initial brand traced back to 1903, when Mr A P Bigelow introduced towel rental service to the business establishments of London
1925 - Rentokil was founded by Harold Maxwell Lefroy in London
1967 - Rentokil began Pest Control operations in Malaysia
1982 - Sanitact Healthcare was introduced
1987 - Acquired Thomas Cowan and Co (M) Sdn Bhd
1991 - Washroom Hygiene business was established with the global acquisition of Calmic Hygiene services
1997 - Renamed to Rentokil Initial (M) Sdn Bhd
2001 to 2016 - Major acquisition of companies related to pest control and hygiene services, including CWS and Abadi Hygiene Services.
Today Rentokil Initial Malaysia has more than 1,200 employees who share the same objective in delivering quality services to more than 35,500 businesses and homes throughout the country by doing the Right Things in the Right Way.
Leading the market with innovations
Continuous introduction of new innovations reflects the company's ongoing commitment to deliver innovative solutions for pest control and hygiene services in today’s urban world.
Rapid globalisation has led to many challenges from increasing pressure from pest and infectious diseases, hence the rise of international standards in food safety and hygiene regulatory changes. Rentokil Initial and BRC Global Standards have formed a strategic partnership to enable food safety risks mitigation through creation and adoption of new technology, solutions, industry best practice and standards.
With more emphasis on touchless designs, aesthetics and multisensory experience even in the washroom, Initial has Signature colour range and Premium Scenting solutions that are specifically designed to address these business needs. Besides the No-Touch technology which includes auto hand soap dispensers, hand sanitisers and feminine hygiene units (sanitary bins), Initial is also looking into new advanced sensing system in washrooms, designed to raise hand hygiene compliance.
Pest control is also not short of innovations like drones and sensing technology. Additionally, as part of the company’s initiative to go green whilst improving customer experiences, they have launched applications including ServiceTrak, myInitial and myRentokil to improve service transparency and maximise efficiency.
Protecting People, Enhancing Lives
As a service organisation, they believe that it is their people with shared values, mission and vision who make the company what it is today. Rentokil Initial live by their mission - Protecting People from the dangers of pest-borne disease, the risks of poor hygiene or from injury in the workplace and Enhancing Lives with services that protect the health and wellbeing of people, and the reputation of their customers.
‘Everyone Goes Home Safe’ - number one responsibility
Rentokil Initial also strongly emphasise on the importance of good management of safety, health and environment in the business to deliver operational excellence and outstanding customer service.
They ensure their employees have the training and tools to enable them to do their job safely, while meeting environmental commitment; adopting best practice in all work procedures by understanding and evaluating all health and safety risks as well as environment impact.
“Rentokil Initial Malaysia is gratified to be an internationally recognised brand that is part of a global network. For 50 years as a dynamic organisation, we inculcate strong company values that shape the way we work, namely Service, Relationships, and Teamwork. We believe in working together, not just amongst ourselves, but also with our customers as a long-term partner whom they can trust to take care of their pest control and hygiene needs.” Said Ms. Carol Lam, the Managing Director of Rentokil Initial Malaysia.
About Rentokil Initial Malaysia
At Rentokil Initial Malaysia, there are 2 brands that are focused on providing the best services with nationwide coverage, fast response and expert technical knowledge: Rentokil Pest Control and Initial Hygiene.
Visit www.rentokil-initial.com.my to find out how services by Rentokil Initial Malaysia can add value to different business sectors.
For media enquiries, please email [email protected].
1300 885 911
15th Floor, Menara Yayasan Selangor
No. 18A, Jalan Persiaran Barat
46000 Petaling Jaya, Selangor, Malaysia.