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Pest control for food retail businesses

We understand that you have zero tolerance for pests. A supermarket or food store is no place for a pest. Any sign of pest activity can seriously harm your brand and public perception, and pose serious health risks in areas where fresh food is handled.


The food retail sector plays a crucial role in the food chain, serving as the final step before food reaches the consumer. As such, it bears the greatest responsibility for ensuring food safety, traceability and providing accurate consumer information.

As a food retailer, you understand the significance of upholding stringent food safety standards. Maintaining a hygienic environment, free from pests, is paramount to safeguarding the quality and integrity of the products you offer to your customers. The presence of pests can compromise food safety, lead to product contamination, and damage your brand reputation.


Rentokil’s pest control solutions for food retail stores

Ensuring a pest-free environment is crucial for food retail businesses. The presence of pests not only poses a threat to the integrity of your products but also jeopardises the trust and reputation you have built with your customers. At Rentokil Pest Control, we specialise in providing effective and tailored pest control solutions designed specifically for the unique needs of the food retail industry. Our comprehensive range of pest control methods aims to prevent infestations, control existing pests, and implement long-term strategies to protect your premises. With our expertise, advanced technologies, and commitment to excellence, we stand ready to protect your business from the risks associated with pests.

Regular inspections and risk assessment

Regular inspections and thorough risk assessments are vital for effective pest management. Our technicians conduct comprehensive inspections, identifying potential entry points, harborage areas, and conducive conditions. We work closely with you to develop an inspection schedule aligned with your needs, ensuring ongoing monitoring and prompt action. 

Integrated Pest Management (IPM)

Our IPM program focuses on prevention rather than treatment. It involves identifying and eliminating the root cause of pest infestations rather than simply treating the symptoms. Our experts work with retail businesses to develop customised IPM plans that address the unique pest control needs the premise. By combining proactive measures with targeted treatments, we provide a holistic pest management solution.

Our leading digital pest control solutions detect and capture pests and alert our technicians of pest activity. Digital pest management has revolutionised the way we control pests, providing new levels of efficiency and control, which enable you to proactively monitor, manage and prevent pests mutiple facilities.

Our ILTs use LED technology to attract and trap flying insects, providing an effective and environmentally friendly solution to pest control. These ILTs are designed to be discreet, easy to maintain, and suitable for different types of environments, such as front-of-house store locations and food storage and warehouse areas.

Birds can pose significant challenges to food retail businesses. They can contaminate products,spread diseases, and damage structures. Our bird control solutions employ a range of humane and effective measures to deter birds. These solutions may include the installation of bird spikes, netting, and other deterrents.


What to expect from Rentokil

When it comes to pest control for food retail businesses, Rentokil is your trusted partner. With our extensive experience, industry expertise, and commitment to delivering exceptional service, we provide comprehensive solutions tailored to meet your specific needs. Here's what you can expect when you choose Rentokil as your pest control provider:

Ongoing support and monitoring

We provide ongoing support and maintenance to ensure long-term pest prevention. Our team of experts is always available to provide advice and assistance whenever needed.

Global reassurance

Rentokil ensures high-quality, consistent solutions across all Australian customer sites. With operations in over 80 countries, we work to rigorous Standard Operating Practices and service solutions that support local laws and regulations.

Sustainable solutions

Our solutions are designed to be effective whilst minimising the impact on the environment. We also use integrated pest management (IPM) techniques that focus on preventing pest problems before they occur, minimising the need for pesticides.

How we deliver

Integrated pest management

Rentokil employs a five-stage approach to pest control, focusing on strategic preventative measures rather than a tactical reactive program.

Design and construction

Pest control starts with the design and construction of the building; the internal and external layout as well as construction materials. The design and construction in itself should prevent harbourage of pests - deny access through doors, windows, vents, pipe work, drains etc. and minimise risk of access during business operations.

Pest control practices and training

Rentokil plans the actions needed to prevent a pest infestation, including physical, cultural and chemical methods and will provide recommendations to specify:

  • physical controls: maintenance of buildings to prevent access;
  • cultural controls: change operating procedures to prevent infestations, specify the frequency of monitoring, responsible persons, monitoring activities, reassessment and document of activities; 
  • sanitation controls: removal of food sources such as waste, spills and inappropriately stored food; removing harbourage;
  • chemical controls: how to eliminate pests with safe and approved pesticides suitable for use around businesses storing , preparing and displaying fresh and packaged foods and where members of the public are present;
  • an inspection regime to detect the presence of pests as early as possible, around and in buildings, in fittings, equipment, stored and displayed products and incoming supplies;
  • training of personnel;
  • document the control measures specified; to be made available for a review team and auditors/ inspectors

Pest monitoring and maintenance

Implement the control measures that provide the most effective results and ensure safety:

  • appoint trained personnel to be responsible for each area of the control measures. This can include appointment of internal or external experts for monitoring pests;
  • Assign adequate resources to implement the measures;
  • Implement the control measures and inspection regime according to plans;
  • Record actions and results in accordance with standards and legislative requirements

Response to pest outbreaks

In the event of a pest outbreak, clear identification of the pest is essential to determine the most appropriate control methods and preventive actions needed to avoid re-infestation. 

  • Pest species - Different species of closely related pests have different behaviour and biology that will require tailored treatment for best results
  • Origin - Has the pest been introduced in delivered goods or gained entry due to structural defects, poor maintenance, poor hygiene, decaying goods etc.
  • Potential damage - Does it pose a food safety risk to fresh, prepared or packaged goods; can it damage equipment, fittings or building structure
  • Potential harbourage - Conduct an inspection of the building and surroundings to identify harbourage places
  • Quantity - Estimating the quantity of pests will provide an indication not only of the extent of the problem but how long they have been established on the premises
  • Conducive conditions - Pests could be present due to supplier or transport issues, or environmental conditions which encourage or trigger pest infestations

Evaluation of the pest control program

Evaluate the effectiveness of the pest control program, this can include:

  • examining pest control operations;
  • reviewing operating procedures to reduce food sources, harbourage and contamination;
  • review preventive maintenance procedures;
  • documentation of the review;
  • recommend changes and improvements to the IPM program;
  • implement the recommended changes to the IPM program

Find Rentokil pest control technicians near you

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About Rentokil

Our mission is Protecting people, enhancing lives. We do that by creating groundbreaking pest control innovations, by making our service solutions more sustainable and by making a positive impact in communities where we live and work.