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Expert mouse control: finding the source to protect what matters

The mice you see are only a fraction of the problem. Rentokil delivers advanced diagnosis, targeted treatments, and preventative proofing tailored to Australian homes and high-dependency businesses.

RTO 40919

Nationally accredited trainers

Triple ISO Certified

Quality, Safety, Environment (ISO 9001, 45001 and 14001)

HACCP Endorsed

Food safety leadership

How does Rentokil professional mouse control work?

Rentokil treats mouse infestations by diagnosing the root cause first, combining advanced detection technology with humane treatments to protect your property effectively.

  • Expert Diagnosis first: Rentokil licensed technicians identify the exact species, entry points, and nesting behaviours before treatment.
  • Residential Protection: We don't just treat visible mice; we find the underlying cause and reduce the risk of them returning to your home.
  • Commercial Readiness: For businesses, we act as an early-warning system to identify and manage pest risks before they impact your operations, revenue, or reputation.
  • Smart Detection: We use world-class non-destructive thermal imaging and radar tools to locate mice hidden inside walls and cavities.
  • Advanced Methods: Proprietary digital solutions like RADAR Connect and 123 Knockdown humanely disrupt mice's rapid breeding cycles effectively.

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Protecting your home: why we find the cause first

  • Low-cost sprays only solve today’s visible problem, whereas professional prevention addresses invisible future risks. 
  • We prioritise your family's safety by ensuring treatments are regulated by the APVMA to be safe for children and pets once dry. 
  • Rentokil prioritises non-chemical steps first—like sealing entry points and removing food sources—and only uses treatments where necessary.

Rentokil commercial mouse management: your early-warning system

  • Rentokil protects businesses from contamination, downtime, and audit failures by shifting the focus to risk management and operational continuity. 
  • Using myRentokil, clients have 24/7 real-time access to pest-activity reports, interactive site maps, and trend analysis. 
  • Furthermore, Rentokil is nationally endorsed by HACCP Australia, providing the exact credentials that regulated food clients demand.

Smarter detection and targeted treatments

A mouse crawling on wood

123 Knockdown

This three-stage process is designed for mice due to their speedy breeding cycles. The intense service schedules have short intervals to attack the mice problem effectively.

123 Knockdown is suitable for both businesses and homes that wish to get on top of their mouse infestation. The RADAR units are discreet, non-toxic, and humanely dispose of mice using CO2. 

Our mouse control technicians visit your property 3 times to ensure the solution is effectively treating the issue and carry out a pest disinfection treatment at the end to reduce the risk of contamination and diseases.

  • Suitable for both homes and businesses
  • Provides you with a non-toxic mouse control solution
  • Ensures mice have been removed effectively and reduces the risk of contamination and disease.
Rentokil colleague holding a radar connect mouse trap

RADAR Riddance

The RADAR Riddance program involves the use of Rentokil’s innovative RADAR mouse traps to quickly and humanely reduce mouse infestations.

Our qualified and experienced technicians will identify mouse runs and harbourage sites and will then position RADAR units in areas most likely to catch mice.

The RADAR Riddance program has been designed to effectively reduce mouse populations within businesses and homes without the use of toxic rodenticides or glue boards.

RADAR Riddance is a discreet service and is an effective trapping program over the treatment period. It includes:

  • Service is suitable for homes and businesses with heavier infestations.
  • An intense two week trapping program with 6 service visits.
  • Upon collection of RADAR units on the last visit, a thorough Pest Disinfection Service is conducted.
Rentokil colleague placing RADAR connect mouse trap

RADAR Connect

RADAR Connect uses Rentokil’s RADAR Unit, but with connected technology, provides real-time monitoring and alerts.

RADAR Connect detects, captures, and isolates mice infestations efficiently, hygienically and humanely. Mice are quickly contained and managed using RADAR Connect, which reduces further contamination.

A RADAR device has two entrances - one at each end of the unit- allowing mice to run along its passageway. When a mouse breaks two consecutive infrared beams, it trips a circuit that immediately closes both entrances. Once the mouse is trapped inside the tightly sealed chamber, the carbon dioxide gas is released. The gas acts extremely rapidly and is widely recognised as a humane method of control. There is no danger of contamination as the mouse remains completely isolated.

Using myRentokil, online reporting and analysis system, all mouse activity is immediately reported and also alerted to a local Rentokil technician. The audit trail is transparent in case of any incident.

  • Suitable for businesses that want peace-of-mind, are meeting strict auditing compliance or have high value assets to protect 
  • Uses the latest pest control technology to monitor and control mice 24/7
  • Humane mouse control method
Mouse hiding in roof

Mouse proofing

Once a home or business has a mouse infestation, unless the building is securely proofed, the curious nature of rodents and exploratory gnawing will help them find new areas to explore as they move around the building.

Your Rentokil mouse control technician will suggest the right proofing solution for each environment. They will identify areas of mouse access and harbourage, and recommend proofing methods such as sealing entry points, and installing bristle strips.

Our mouse proofing solutions ensure infestations are prevented and remain contained to reduce the risk of new infestations from happening by selecting the right proofing solution for each environment to address inaccessible areas.

  • Suitable for homes and businesses
  • Proofing methods are tailored to your property needs
  • A range of proofing solutions are available to help deny access to mice
Mouse hiding in roof

Mouse baiting and monitoring

As carriers of bacterial and viral pathogens, mice pose a serious hazard for any home or business.

The most appropriate combination of bait, detection boxes and treatments is tailored for each home or business.

Monitoring solutions detect any mouse activity inside the structure early. Specific control measures are then only needed in the event of acute infestations.

  • Suitable for homes and businesses
  • Baiting and monitoring is uniquely tailored to your needs
  • A range of solutions available including non-toxic rodent control methods

Rentokil's proven 3-step management process

Cause diagnosis & site inspection

Our local technician carefully inspects your property for mice, including potential access points and attractants.

Custom treatment & proofing installation

We deal with the existing infestation and recommend any proofing and/or environmental adjustments to reduce the chance of future infestations.

Decontamination & Disinfection

We ensure that any potentially dangerous droppings are safely removed.

Seeing a mouse problem?

Call now to book your free inspection.

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Frequently asked questions about mouse control

Answer: The most common early signs of a mouse infestation are visible droppings, scratch marks, and unusual scratching noises at night.

  • Droppings: Usually dark, granular, and found along walls or in cupboards.
  • Gnaw marks: Mice chew on wood, cables, and plastic to keep their teeth short.
  • Smears: Grease marks along baseboards from their fur.
  • Nests: Shredded paper or fabric found in hidden, warm areas.

Answer: The cost of mouse control depends on the size of the infestation, the size of your property, and the type of treatment required.

  • Infestation size: Heavier infestations require more resources and multiple visits to break the rapid breeding cycle.
  • Treatment type: Costs vary between reactive trapping (like 123 Knockdown) versus long-term, proactive 24/7 monitoring (like RADAR Connect).
  • Property Size: Larger footprints require more comprehensive proofing and monitoring stations.

Answer: While DIY traps can catch a few visible mice, Rentokil’s licensed technicians diagnose the root cause of the infestation to prevent them from returning.

  • Root cause diagnosis: We target the source of the nest and entry points, not just the symptoms.
  • Advanced technology: We use radar and thermal imaging to detect hidden activity inside walls and timber.
  • Safety: Our Integrated Pest Management approach prioritises non-chemical steps first and uses targeted methods (like gel baits) placed safely out of reach of family and pets.