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For over 55 years we have protected properties from pests across Australia

All our technicians are highly trained and certified pest controllers

Innovative and unique treatments that resolve pest problems effectively

Food safety for your business

Business impact of food safety

Every year there are dozens of reported cases of businesses suffering the indignity and embarrassment — and the costly economic impacts — of pest infestation.

From the pizza restaurant in Milan, Italy — whose business was suspended after the discovery of a cockroach infestation — to the high street food retail store in London — forced to close in 2012 for a period due to inadequate mice prevention measures, which caused an infestation and contamination of foodbusinesses dealing with food have to be constantly on their guard.

Food safety insights

A key factor to consider in the response to pest infestation is whether or not a business operates in an industry that is subject to food safety and hygiene legislation requiring pest control.

Where food is a core part of the business (retailing, manufacturing, distributing food and beverages) and/or where the business is public-facing, the need for proactive pest control measures is a higher priority, and is subject to food safety and hygiene legislation, regulated by national governments and auditing bodies linked to the industries themselves.

Food-borne illnesses

Food-borne illnesses are a common, yet preventable, public health problem across the globe. Poor hand hygiene and food preparation practices as well as pests, present a big threat to food safety along the entire supply chain, leading to serious problems for both individuals and to business operations.

Innovation for food safety

Supported by a technical team and regulatory experts, as well as having focused R&D programmes for innovative, technologically advanced non-toxic products, Rentokil technicians offer best in class products and solutions that underpin their knowledge and advice.

Integrated Pest Management (IPM) programmes are supported by pest awareness training for employees and staff, to help recognise early pest activity and online tools to monitor and track pest activity reports support business in audit compliance.

Lighting the way in fly control



  • What is food safety?

    Food safety refers to a series of actions and practices undertaken at every stage (from farm to fork) to ensure that all food intended for human consumption is safe, helping to avoid serious foodborne illnesses.

    All businesses involved in the food supply chain are required to adhere to a mix of local, national and international guidelines, policies and law governing food safety management.

    The World Health Organisation (WHO) is committed to food safety and chose this topic as the theme for the annual World Health Day 2015, which was celebrated on 2nd April.

  • Which are the most common foodborne illnesses?

    Foodborne illnesses (also referred to as ‘food poisoning’ or ‘foodborne disease’) are fairly common and usually preventable.

    The most common foodborne germs include Listeria, Norovirus, E.coli, Campylobacter and Salmonella.

  • What is the FAO?

    The role of the Food and Agriculture Organisation (FAO) of the United Nations is to eliminate hunger, food insecurity and malnutrition. Food safety plays a big role in helping the organisation meet these objectives.

    Appropriate food safety management along the food chain is just one of their focus areas. Learn more about food safety and quality at FAO.

  • How does the Codex Alimentarius affect food safety

    The Codex Alimentarius (also known as the ‘Food Code’) is universally recognised as the global reference point for good food safety practices. It was the first to establish international food standards.

    Recognised by the World Trade Organisation (WTO) and the United Nations Resolution 39/248 back in 1985, today the Codex-based standards continue to be the key driver in ensuring food safety compliance with regulations.

  • What is HACCP and how does it affect my business?

    HACCP (Hazard Analysis and Critical Control Point) is a systematic approach to food safety to prevent contamination from biological, chemical, physical and radiological hazards.

    All seven principles of HACCP are accepted by many government bodies and most businesses involved in the handling of food are required to develop a HACCP system to ensure compliance to food safety.

  • What kind of food safety training is available?

    There are many education and training programmes available to ensure compliance to certain food safety standards.

    For example, ISO 22 000 is an international standard that addresses food safety management. Any business in the food supply chain should be able to demonstrate adherence to this standard to assure consumers and auditors of food safety within the business.

  • Which food safety legislation is applicable to my

    Food Standards Australia is the food safety legislation authority in Australia.

  • What is the role of the Global Food Safety Initiat

    The Global Food Safety Initiative (GFSI) is led by the world’s food safety experts and international organisations, governments and academia who are all committed to developing guidance to inform the very best food safety management systems and practices along the entire food supply chain.

    GFSI holds a regular Global Food Safety Conference around the world to ensure sharing of best practices, innovation and to maintain focus on food safety.



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