Case Study

Customer case study: Rodents in a fruit and vegetable warehouse


case study

One year in a new premises should have been a time for celebration however, for the owner of this small fruit and vegetable warehouse in Brisbane, it was a time of concern. The business began to notice their customers were not the only ones enjoying the fruit and vegetables – a group of rodents had also been gnawing away at the products in the warehouse.

It started with a nibbled pumpkin and escalated to droppings on the warehouse floor and rodents in the cold room. The business tried several home solutions for around two to three months, but the problem did not decrease. It was at this point they called in their local Rentokil technician to up the ante.


When the Rentokil consultant arrived to inspect the warehouse, it was clear the conditions were perfect for rodents. As the premises houses a fruit and vegetable warehouse, there were lots of cardboard boxes and pallets around which made an ideal home for the rodents.


The Rentokil technician knew the rodents had to be targeted to ensure their eradication from the warehouse so the managing director could run the business with peace of mind. At this stage, increased treatment of baiting stations in, and around the warehouse, has only just begun, and the business has already reported a decrease in the rodents. Rentokil is continuing treatment and regular monitoring to ensure the problem is eradicated permanently.

Using this case as an example, both the business owner and Rentokil cannot stress enough the importance of following hygiene procedures and maintaining an integrated pest management plan in food businesses.

  • The cost of initiating a pest management plan is worthwhile when compared to the potential cost of repairing any damage caused by a rodent infestation.
  • Food and vegetable warehouses and other food businesses are especially at risk of rodent infestations, simply due to the presence of food.
  • Cardboard boxes and pallets are attractive homes for rodents.
  • Rodents are always on the lookout for warm, food-rich environments, and sometimes no amount of precaution will prevent an infestation. An inspection by a Rentokil technician can help minimise the risk.
  • Other proactive steps business owners and managers should take include ensuring hygiene and housekeeping is of a high standard as well as checking stock before it is brought into the premises.

The most important point business owners and managers should remember is if you do spot or hear a rodent on your premises it is essential to seek professional advice immediately.


Image credit: Scot Nelson



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