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Rentokil’s commitment to our people, environment and communities

Our mission is to protect people and enhance lives. We do this by providing essential pest control solutions to ensure that our customers are safe in their living and working environments.

We believe our ambition for environmental leadership and our plan to deliver net zero carbon emissions by the end of 2040 is not only the right thing to do, but will create a higher quality, more efficient and differentiated business. Our environment plan will be delivered through our country operations, built around three core pillars: Sustainable solutions, Sustainable operations and Sustainable workplaces, with eight workstreams to provide specialist support and share best practice.


Sustainable solutions

Providing customers with a range of market-leading services that set new standards for sustainability.

  • Hardware: ensuring hardware products are designed for sustainability, including cradle-to-grave analysis of all new products and increasing the use of recycled materials.
  • Consumables: ensuring paper products are only sourced from sustainable suppliers.
  • Chemicals: moving to non-toxic products, including finding an alternative to sulfuryl fluoride for fumigation.

Sustainable operations

Delivering higher-quality and more efficient operations that reduce our impact on the environment. Key areas include the transition to an ultra-low emission vehicle fleet, working with our product and chemical suppliers and reducing waste.

  • Colleague mobility: reducing our carbon emissions from vehicles by moving to electric and low-emission vehicles, reducing mileage by using route-planning tools.
  • Waste: measuring and reducing our waste to zero landfill and incineration.
  • Supply chain: working with suppliers to minimise their own climate-related and sustainability impacts and those of our products, such as removing palm oil.

Sustainable workplace

Providing colleagues with sustainable workplaces that use renewable energy and encourage colleagues to play their part in being more sustainable at work and at home.

  • Properties: moving to sustainable energy tariffs and property energy efficiency.
  • Culture: involving and informing our staff to deliver day-to-day behavioural change to reduce energy use, such as reducing the use of flights and business travel.

Developing sustainable pest control solutions

For Rentokil, sustainability means delivering our products and services responsibly and protecting the environment. We are committed to our alignment with the UN’s Sustainable Development Goals by reducing emissions and using natural resources to develop environmentally friendly products and processes.

Our Global research and development centre is at the forefront of pest control innovation, developing and testing the latest pest control solutions to support businesses across the globe. Sustainability risks for critical suppliers are identified and managed by the Global product quality manager, whilst local issues are addressed by Quality managers and the local procurement team. 

The Global research and development centre ensures that the pesticides we use meet public regulations for all markets. Hardware and equipment is validated to ensure compliance to local regulations, which includes the verification of second and third-tier sources of components. The Global research and development centre also drives industry-leading innovations for commercial pest control, developing products that improve the safety of pesticides as well as chemical-free, non-toxic treatments.

Accreditation and membership


Dow Jones Sustainability Europe Index (DJSI)

4% improvement to our score to 69% (65% 2020 & 2019). DJSI Europe and DJSI World members and also a member of the DJSI Yearbook of leading companies - top 716 companies of the 7500 participants


Rentokil Initial placed 10th out of 568 companies for ESG, covering a broad analysis focused on areas such as workplace, social responsibility, finance, diversity, governance and environment


In 2020, the Lumnia range of fly control traps received the PlanetMark certification for reducing carbon emissions and removing mercury from the waste stream

The Queen’s Award for Enterprise: Innovation

Lumnia recognised for being the world’s first commercial range of insect light traps to use patented LED lighting technology instead of traditional fluorescent tubes

FTSE4Good Index

Rentokil Initial is a member of the FTSE4Good Index

Carbon Disclosure Project (CDP)

Improved positioning to C rating (D rating 2020)


Low ESG risk rating maintained


AA ESG rating maintained

Vigeo Elris (VE)

Rentokil Initial placed 3rd out of 103 companies in our sector and 66th in the overall assessment of 4963 companies


Prime rating (with a decile rank of 1 indicating a high relative ESG performance) maintained

ISO 14001

21 of our business operations have environmental management systems certified to ISO 14001

Charitable and community support

Rentokil Initial has supported Malaria No More's mission to eradicate Malaria in our generation since 2011. We have organised multiple colleague-led fundraising events, provided strategic support and advice, undertaken I’m-A-Celebrity style ‘Pestaurant’ challenges, as well as providing IT support, helping the charity to move to cloud-based computing just ahead of the global pandemic, thereby enabling successful remote working. Donations over the last ten years amount to £500,000. We also supported Malaria No More's ‘Draw the Line’ campaign aimed at inspiring young people to call on their leaders for action to end malaria within a generation. Our colleagues in Kenya created awareness of the campaign with their re-branded vehicles featuring the artwork of Nigerian artist Láolú Senbanjo. As a result of the campaign, 40% more young people in Kenya said they knew how to protect themselves better from malaria.

Protecting biodiversity with Cool Earth

Rentokil Initial is a supporter and partner of the UK climate change charity, Cool Earth, which protects areas of rainforest in Peru, Papua New Guinea, Mozambique, Cambodia, Cameroon, Ecuador and DR Congo. Rainforests store carbon, regulate water cycles and protect many species of plants, animals and microorganisms. Now in its fourth year, our partnership is backing local and indigenous people in Papua New Guinea, Cameroon and Mozambique, who are custodians of over 42,000 ha of rainforest. In Papua New Guinea, local projects included the construction of 24 hand wash stations at schools, markets and health centres, giving 2,649 people access to clean, drinking water. In Cameroon, community education and control groups reached 267 community members. These outreach sessions have helped to reduce the number of small-scale illegal timber exploiters from 28 to only eight, and significantly reduced the loss of timber species such as obeche, mahogany and sapele. During the pandemic, Cool Earth launched a crisis Rainforest Resilience Fund to help local partners and community members during the Coronavirus pandemic, when the cost of goods increased significantly. To ensure that 100% of the Rainforest Resilience Fund went directly to families in need, RI Cares underwrote the operational costs for this appeal, donating £62,846 to Cool Earth in 2020.

Global account management

Rentokil provides multinational businesses with comprehensive, tailored solutions to support your global pest control needs

Pest control innovation and expertise

Rentokil's Global research and development centre drives our industry-leading innovations for commercial pest control