Issue Alert

Issue alert image

Issue Alert is a very similar model to Proof Of Service but caters for the needs of large multi site customers. This level lacks the granular detail of more complex models, but allows you to run reports to gather information from across your entire portfolio.

Summarized pest control data is captured on site against single barcodes, reporting pest activity, recommendations, tasks and site level preparations.

Barcode per site

All information is gathered against one site level barcode. Multiple records can be recorded against each site, maintaining transparency of Rentokil’s visits, but all data is summarized, i.e. pest activity by species is recorded for the whole site, not for each pest detector location.

Visit detail and information

Our technicians will capture data about pest control visits, pest activity, recommendations, tasks and materials but no detail will be given about specific locations.


Issue Alert only reports materials data as a total for a site. For example, if 10 pest detectors were filled with 10 grams of rodent bait, then PestNetOnline will display the site total of 100 grams of bait. PestNetOnline also provides the safety data sheets for each pesticide.


Reports are created by you to your specifications and are delivered by e-mail as a spreadsheet. You can build reports on pest activity, recommendations, tasks, visits, materials and can choose to run them once now, once in the future or schedule them at regular dates to suit you. Reports can also be emailed to non PestNetOnline users.

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